About Cafemakers

Cafemakers is a coffee industry consultancy that improves the product quality and financial performance of retail coffee shop chains, coffee roasters and coffee farms. Along with his own distinguished background in international retailing and proven experience in the specialty coffee industry, Cafemakers' founder Andrew Hetzel has assembled a team of experts in their respective fields that assist with quality assessment, concept development, improvement and expansion of coffee businesses anywhere worldwide.


		Andrew Hetzel Expertise: Coffee retailing, business management, marketing, brand creation, retail operations, training seminars, coffee tasting, retail quality assessment and control Retail entrepreneur and founder of Cafemakers Coffee Quality Institute licensed Q-Grader Board Member of World Barista Championship UK, Ltd Training advisory committee member for the Specialty Coffee Association of America Business advisor to multinational coffee retailers, roasters, suppliers and industry trade organizations
		Phil Hand Expertise: Coffee roasting, roasting plant design, green coffee buying, coffee blending, roaster training, roast quality assessment and control Founder of Supreme Bean Coffee in N. Hollywood, California Journeyman coffee roaster with numerous accolades for quality achievement Green coffee buyer with numerous industry contacts Experience worldwide establishing coffee roasting facilities and roasting protocols
		Dr. Shawn Steiman, PhD Expertise: Coffee agriculture, field planning, processing, coffee quality assessment & control Tropical plant and agriculture scientist (Coffee Scientist) Founder of Coffea Consulting Author of publications on coffee chemistry, physiology, quality and the definitive guide to Hawaii coffee Volunteer for Coffee Corps., participated in shade grown projects coffee in Zambia Industry specialist on shade coffee and coffee quality chemistry