About Cafemakers

Cafemakers provides strategic planning, brand development, process design and quality assurance services for specialty coffee businesses primarily in the rapidly developing consumer markets of Asia, Eastern Europe and the Middle East. Along with his own distinguished background in international retailing and proven experience in the specialty coffee industry, Cafemakers' founder Andrew Hetzel has assembled a team of experts in their respective fields that assist with quality assessment, development, improvement and expansion of coffee businesses anywhere worldwide.

Andrew Hetzel

Expertise: Coffee retailing & roasting, business management, brand marketing, retail & roasting operations, coffee tasting, green coffee buying, quality assessment and control

  1. Retail entrepreneur and founder of Cafemakers
  2. Coffee Quality Institute licensed Q-Grader
  3. Board Member of World Barista Championship UK, Ltd
  4. Training advisory committee member for the Specialty Coffee Association of America
  5. Business advisor to multinational coffee retailers, roasters, institutional investors and industry trade organizations
  6. Industry expert quoted by CNN, Associated Press, BusinessWeek, Fortune, MSNBC and more

Phil Hand

Expertise: Coffee roasting, roasting plant design, green coffee buying, coffee blending, roaster training, roast quality assessment and control

  1. Founder of Supreme Bean Coffee in N. Hollywood, California
  2. Journeyman coffee roaster with numerous accolades for quality achievement
  3. Green coffee buyer with numerous industry contacts
  4. Experience worldwide establishing coffee roasting facilities and roasting protocols

Dr. Shawn Steiman, PhD

Expertise: Coffee agriculture, field planning, processing, coffee quality assessment & control

  1. Tropical plant and agriculture scientist (Coffee Scientist)
  2. Founder of Coffea Consulting
  3. Author of publications on coffee chemistry, physiology, quality and the definitive guide to Hawaii coffee
  4. Volunteer for Coffee Corps., participated in shade grown projects coffee in Zambia
  5. Industry specialist on shade coffee and coffee quality chemistry

 Contact us anytime for additional information.